Social Work Examination Services (SWES) Individual Practice Test

What approach should a social worker take when a client shows resistance to discussing problems?

1. Pressuring them to share their thoughts

2. Respectfully acknowledging their feelings while encouraging discussion

3. Redirecting the conversation to a safer topic

4. Concluding the session early to give them space

The correct answer is: Respectfully acknowledging their feelings while encouraging discussion

When a client shows resistance to discussing their problems, the most effective approach is to respectfully acknowledge their feelings while encouraging discussion. This method fosters a safe and trusting environment, which is essential in social work. By recognizing the client's discomfort, the social worker validates their emotions, demonstrating empathy and understanding. This approach helps to build rapport and opens the door for the client to feel more comfortable sharing their thoughts at their own pace. Encouraging discussion, rather than pressing the client or dismissing their concerns, empowers them and reinforces their autonomy in the therapeutic process. It is crucial for social workers to create an atmosphere where clients can freely express themselves without feeling pressured, which can ultimately lead to deeper exploration of issues when the client is ready. The effectiveness of this approach underscores the importance of client-centered practice, which emphasizes collaboration and respect for the client's perspective, rather than imposing the social worker's agenda or objectives.